How it works

How do we help customers?

With a MYJAR Plus loan you can borrow between £400 and £4000 over a period of 24 months.

 

To take out a loan simply click apply and fill out our application form. We will send you a unique pin code via text, which you will need to enter at the end of the application.

 

If you are approved for a loan by us, we will determine how much you can borrow based on what we believe you can comfortably afford to repay each month.

 

You will repay part of the loan amount, plus interest on each monthly repayment. However, you can make extra payments whenever you like, and even repay the whole loan early, helping you save money by reducing interest charges.

 

Once you’ve been approved to borrow, we will transfer the money to your bank account usually in as little as 20 minutes.

How it works

Quick answers

Eligibility criteria

Am I eligible for a MYJAR Plus loan?

 

To be eligible for a loan, you will need to meet the following criteria:

  • Be over 18 years of age
  • Reside permanently in the UK
  • Hold a bank account in the UK with an active debit card
  • Have a verifiable mobile phone number and email address
  • Have a regular source of income
  • You must be able to afford the repayments over the term of the loan

 

Once we have confirmed these details, we will make any necessary checks required to support our lending decision and to ensure the loan is affordable for you.

Requesting your loan

How can I apply for a loan?

New customers

 

New customers can apply at any time by completing the online application form which you can access by clicking “Get Started”. The form takes a few minutes to complete and once you have been approved for the loan we will keep you informed from within your online account area, and by both text and email. To complete your loan application, simply login to your online account here, follow the simple steps and read and sign the credit agreement and other important loan documents which will be presented there. We usually send money to your account within just 20 minutes of final approval.

 

Returning customers

 

If you are a returning customers simply log in to your account here, update any information that is required and select the loan you want. You will need to sign a credit agreement and accept our terms and conditions each time you borrow.

 

Why have I been asked to send supporting documents?

In order to lend responsibly, sometimes we ask some of our customers to provide extra documents to support their application, such as bank statements, a copy of your debit card, ID or a proof of your address. We do this to check things such as identity or income information before lending.

 

What information do I need to provide?

To help us ensure the loan you’re requesting is right for you, we will need to know details regarding your income, expenditure and bank account. It is important that the information that you provide is complete and accurate, because we use this information to assess your application. You should make sure you have any documentation you might need before starting the application.

How do I know if my loan is approved?

As soon as a decision is made regarding your loan we will inform you by text and email.

How much it costs

 

It is free to apply for a loan from us and we don’t charge any money for transferring the money into your bank account. We only charge interest for the days that you borrow and you may be able to save money by making early repayments. Here at MYJAR we pride ourselves in keeping details of all costs clear, simple and transparent.

 

24-month loan: 0.19% per day (or 19p per day for each £100 borrowed).

 

We guarantee that you will not be required to repay more than twice the amount you originally borrowed on any of our loan products.

 

 

Making payments

What are the charges for late repayments?

Interest is charged at a daily rate of 0.19%.

 

How are loan repayment arrangements agreed?

We always try to ensure that loans are affordable for our customers. We set your repayments to coincide with the date that you get paid. The full schedule of payments appears within your credit agreement and within your online account area, so you will always know when the next payment is due. In addition to this we will also send you a reminder in advance of each scheduled payment through SMS & email.

 

How can I check my balance or repayment date?

To check your outstanding balance or loan due date, please log in to your account here.

 

Do I get a discount if I repay early?

The sooner that you repay your loan the less it will cost you. You will only pay for the days that you borrow.

 

Your account

How can I track the status of my application or account?

We have made this process as easy as possible to ensure you always have access to the current status of your application and account.

 

Website

 

Click here to access your account.

 

Telephone or Email

 

If you can’t find the information you want, then you can contact our customer support team. Visit our ‘Get in touch‘ page for contact details.

 

 

How do I update my details?

You can contact us to update your personal details using any of the methods described below.

 

Website

 

Log in to your account at here, using your registered mobile number and PIN code, where you change some of your details directly.

 

Text

 

To request a call back from one of our customer support advisors simply text RING ME to 0786 0004 500. The text will be charged at the standard network rate.

 

Telephone

 

Call us on 020 3006 2000 and speak directly to one of our customer support advisors.

APR Explained

APR explained

 

Annual Percentage Rate (APR) is a way of showing the cost of a loan over a period of 12 months.

 

APR helps you get a better idea of what your loan will cost you over 12 months, which is useful when comparing with other products. It’s useful to bear in mind that if the product you are looking for is longer or shorter than 12 months, the APR may not be best indicator of what it will cost for your loan term. Therefore, we suggest looking at the amount of interest charged per day. Our daily charges are outlined below.

 

24-month loan: 0.19% per day (or 19p per day for each £100 borrowed).

 

Our Representative APR is 97% APR. This figure is designed to illustrate the most common APR that our customers receive based on the average loan value and term.